 Framing FAQs |
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Q. How do I choose a frame for my artwork?
Q. What color mat/frame is appropriate for my artwork?
Q. Does Zamage provide custom framing?
Q. Does Zamage offer a back-loading exhibition style frame for easy loading and unloading different images?
Q. Can I order an artwork without having it framed?
Q. Who supplies your frames?
Q. Is there anyone I can call to get advice on the best frame for my artwork?
Q. Are your frames insured for shipping purposes?
Q. Is it possible to get different glass options?
Q. Are there special care instructions for extending the life of my frame? |
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| Q. How do I choose a frame for my artwork? |
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The frame provides the architectural as well as decorative support for an artwork. Zamage frames come in a variety of sizes and styles, and many colors to suit your image and décor.
A common error people make when choosing frames is to put more emphasis on matching the frame to the elements in the room than to the artwork. Obviously, it is important that the frame suit both the image and your decorative style. But keep in mind that you have already selected an artwork that you think will look great in your room. You can expect that a frame you select to go with this chosen artwork will also enhance your décor and suit your personal style.
If you are unsure about what frame is right, you can speak to one of our Design Consultants by calling our customer service center. |
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| Q. What color mat/frame is appropriate for my artwork? |
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There are some basic formulas for choosing the best colors for your mat and/or frame. Remember the goal is to complement, but not compete with, the colors in your artwork.
All colors in your artwork will be affected by the colors you place around them. A darker colored mat will cause the image to be more luminous whereas a lighter colored mat will soften the colors in your print. As a general rule, you should let the image (not the mat or frame) have the darkest dark and the lightest light color.
Choosing a neutral mat (whites, grays, tans) allow the colors in the image to be perceived with less influence from adjacent color qualities.
If you are unsure about what color is right, you can speak to one of our Design Consultants by contacting our customer service team. |
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| Q. Does Zamage provide custom framing? |
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| You can request custom framing by contacting our customer service team by e-mail at custserv@zamage.com or by phone at 604.298.0085. You will be referred to one of our Design Consultants who will determine your needs, provide a quote, and facilitate the customized work order. |
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| Q. Does Zamage offer a back-loading exhibition style frame for easy loading and unloading different images? |
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| Yes. We offer a very versatile back-loading aluminum frame at an excellent price. It features a simple rectangular profile and is available in Satin Black, Satin Gold and Satin Silver. This back-loading design allows you to change the image whenever you want with minimal effort and no tools. |
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| Q. Can I order an artwork without having it framed? |
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| Of course! You are welcome to order your print and have it mailed to you rolled in a paper tube. However, we encourage our customers to take advantage of the exceptional framing services we offer. |
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| Q. Who supplies your frames? |
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| Our frames are supplied by several frame manufacturers located in Vancouver, BC. Hambleton Fine Art Services provides Zamage with advice on the latest framing trends in order to keep our product line fresh and responsive to market needs. |
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| Q. Is there anyone I can call to get advice on the best frame for my artwork? |
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| For assistance and framing advice, please contact our customer service team and request a referral to a Design Consultant. One of our talented Design Consultants will be happy to work with you to define and address your specific framing needs. |
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| Q. Are your frames insured for shipping purposes? |
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| Yes, anything shipped through Canada Post is insured. Please read our shipping information and return procedure for additional information. |
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| Q. Is it possible to get different glass options? |
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| At this point, we are only offering regular glass. In the future we will likely expand our selection of glazing options. |
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| Q. Are there special care instructions for extending the life of my frame? |
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| For artwork to retain its personal and economic value, it must be preserved in its original condition. Poor quality framing materials, as well as certain environmental factors, can cause damage to artwork. Zamage adheres to strict conservation framing standards to help protect and preserve your artwork. To minimize potential damage from environmental factors, please read the detailed care information provided in Caring for your Art. |
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